2012 Holiday Orders
Thanksgiving, Thursday November 29th
All window treatment orders to be received by thanksgiving must be placed by OCTOBER 15th. We will still take orders for Thanksgiving after October 15th, but we will charge the expedited fee.
**Normally, our expedited fee is $50 plus an additional $5 for each additional item after one. And that guarantees you will receive it within six business days. During our busy holiday time, we will not make this time guarantee and so we will be lowering our expedited fee to $40 per order. This will only guarantee your order will be shipped USPS 2-3 day priority by Friday November 23rd.
The last day we will guarantee November 23rd as the ship date is Friday November 16th. Any fabric received after Friday the 16th is not guaranteed to be received by Thanksgiving, though we will do our best.
Christmas and other year end holidays
Christmas: Tuesday December 25th
All year end holiday orders MUST be placed by MONDAY NOVEMBER 5th or they will be charged the expedited fee. **Read the note above on expediting. Expediting for Christmas orders will not guarantee it within the usual six business days but will guarantee it to arrive in time for the year end holidays.
The final ship date for all year end holiday orders will be Monday December 17th. They will be shipped USPS 2-3 day priority. All fabric for end of year holiday order must be received by MONDAY DECEMBER 10th or it will not be guaranteed to be shipped out by Monday December 17th. We will continue to accept order after the 10th, but they will not be guaranteed to arrive by Christmas, though we will do our best.
***!!! This is our busiest time of year as people prepare their homes to receive visitors. We ask that you take special note of the dates above. Every time we receive a message asking for the status of your window treatments it sets us back a little further. We have to take the time to read and respond to each of those. And with 100+ open orders at a time, that time can add up. We ask that you not write us to ask about the status of your shade UNLESS it has not arrived by the guaranteed time we quoted from the time your order was placed. Your cooperation with this is greatly appreciated. We will do our best to keep in touch throughout production, but our focus will be on the construction and we will likely only communicate when absolutely necessary during the holiday season. It will also be extremely helpful to us if you follow the instructions in the “Description” section of the listings when inquiring about your order. !!!****
WE WOULD ALSO LIKE TO NOTE THAT IF YOU ARE PLACING AN ORDER DURING THIS TIME AND IT IS NOT NEEDED IN TIME FOR THE HOLIDAYS WE ASK THAT YOU NOTE THAT DURING OUR CONVERSATION SO THAT WE DO NOT CHARGE YOU THE EXPEDITED FEE.
As always, we appreciate your business and look forward to working with you. Thank you.